| Type | Description | Fee/ Refund |
| Cancellation | Cancel the booking only if a technician has not accepted the bookingyet | 100% refund (Subject to e-payment gateway charges). |
| Cancel the booking after it has been accepted by the technician | RM20.00 of the total booking fee Forfeited | |
| Reschedule | Reschedule 4 working hours before the appointment. | No charges applied |
| Cancel or reschedule less than 4 working hours before the appointment | RM30.00 of the total booking fee forfeited | |
|
Our technician arrives for a scheduled booking, but they’re unable to contact you, gain entry or get started. If you thought your booking was canceled, or thereareother issues regarding your booking, please contact us via Message at Aircond4u App. |
No refundallowed (100% of total booking fee forfeited) | |
| Technician no show | Technician no show and we’re unable to find a replacement technician. | Reschedule with us! soonest slot available for today/or/ you can choose to reschedule/or/ we will 100% refund to you. (Subject to e payment gateway deduction). |
